No room in the drawer
Safe bet that anyone who owns a pica pole - that ingenious, understated tool belonging to an era now gone with the wind - also has a dead newspaper drawer.
Mine is in the basement storage area, in an ancient chest of drawers from my childhood, carved with my full name in upper right corner of top surface.
No clue what drove the need to use my pocketknife on a decent piece of furniture, but at least there is no doubt that this is MY dead newspaper drawer.
Yours may be in a similar spot, or it may be in the closet in the spare bedroom, packed away in a paper bag in the dark so the newsprint fades ever so slowly. But still gone with the wind.
We could all share notes and dissect the contents but it is all the same, whether the death was in Atlanta, Dallas or Detroit, or any point in between.
There’s the last edition, saved in full and carefully stored, laid to rest. There’s the initial announcement – just the newspaper clipping – of the planned closing. If you were a manager, there may be a parting “carry on and have a good life” note, one that you read ever so often when you want to stray from basement-cleaning efforts.
It brings back the memories, but you move on, back to basement cleaning. We all move on.
There are three occupants in my drawer.
First is a fine newspaper whose death 20-plus years ago pre-dated the current string of papers that succumbed to a fatal case of “digital transition failure.” Its death was attributable to a good old-fashioned newspaper war, basically two big media companies bludgeoning each other until one backed away.
Next is a post 9-11 victim, The Atlanta Journal, one of the few afternoon metro papers that made it into the new century. The fragile economy and changing readership habits finally forced editors to change the classic slogan on the mast, on its final day, to “Covered Dixie Like the Dew.”
Third in the drawer is a corporate/centralized web strategy and support team, built to support a big media company’s newspapers, half of which went on the sales block three-plus years ago. Fewer newspapers, no big support group needed. Welcome to the drawer.
The forces that drive a paper to the brink, and beyond, are different in practically every case. Sometimes it’s debt. Sometimes it’s quality. Sometimes it’s loss of touch with its readership. Sometimes it’s competition. Sometimes it’s failure to adapt to changing distribution modes. Rarely is it a cookie-cutter reason.
But after the big shutdown following the crash of 2008, is the culling of the herd slowing, or coming to an end?
Look around the industry and more and more papers are coming to terms with digital, and bringing in 15 to 20 percent of revenue from that area – and in not all cases is that percentage high simply because print revenues are declining.
Because they had to be, newspapers are more lean and efficient than ever. Bankruptcy restructuring has played out in numerous cases, and a new business model starts to emerge in others.
The industry isn’t by any stretch out of the woods yet; there is still a lot of denial out there, and some still look over their shoulders for the good ol’ days to return.
There are more issues than solutions: how do we sell digital, how do we structure the organization to succeed as print revenue declines, what do we do about social media, how do we pick up the speed and pace, what systems and infrastructure do we need in a digital world to be efficient and succeed, how do we put the emphasis on digital first and still serve print needs, how do we develop a strategy and plan for an increasingly digital world.
More on that to come.
Almost every day I talk with a publisher, a vendor, an ad director, an editor who is excited about the future. Many times I run into others with a glass-is-half empty feeling. But not as often.
After all the bloodletting, cutbacks and trauma of recent years, is optimism too strong of a word?
Probably, but there is a reality from many in the industry that maybe this can work, and maybe there is a transition approach that will keep newspapers alive and kicking, even if print is not the dominant delivery method.
Time to get on with fixing the problem, not bemoaning today’s issues.
Let’s get on with the fix, because my Dead Newspaper Drawer is already stuffed to the brim.
And I’m not moving my rock collection from the other drawers.
(This blog was originally posted on www.naa.org, the Newspaper Association of America web site.)
Coming soon to a Facebook near you….
Posted by jareetz in Digital, Social Media, Technology on October 3rd, 2011
For those of you furious, fascinated or frazzled by recent Facebook tweaks to the user experience, get ready for the next big wave to come crashing in. And it is a big one.
Last week Facebook announced coming changes to the profile pages, creating a new “Timeline” approach that will roll out in a matter of weeks.
Initially, only the core tech/geeks paid much attention, but now it’s starting to pick up speed and coverage in newsletters and trade reports and, of course, on Facebook.
What’s the big deal? How does it compare to the news feed and “Top Stories” adjustments that drew so much ire a couple weeks ago. It compares like a gnat compares to an elephant.
First, your old profile goes away.
It is replaced by what is, basically, a timeline of your life, based on data and content you submit, photos you select, emphasis you place on different types of content you put in your profile. It’s no longer just a list of what you do, what you did, what you think.
It’s a string of words, images, video, maps and layouts struggling to become more “social” and outline who you are, the highs and lows of your existence, and your life timeline.
Sounds a bit far-fetched, yes?
Take an early look, and implement early if you’d like after reading Mashable’s start-up guide, but remember this is very much still in beta mode and developers are still working. Before proceeding, take a look at the readers’ comments and make sure you want to go ahead.
But why not? It will be on your Facebook Profile page in a few weeks, and you can get a head start on tossing complaints around Facebook, or offering a round of applaause.
My personal bet? It’s a winner. It’s different, striking, dramatic and we’ll love to love it, but only after we enjoy hating it for a bit.
Conrad, the Finkster
Posted by jareetz in Education, Industry, Newspapers on August 19th, 2011
We left j-school thinking we had the answers, then we learned just how much we had to learn.
Conrad Fink, journalist and educator
I learned humility when I read my first correction in a 700,000-circ paper, apologizing for an error I had made in a story.
I learned creativity when security blocked me and a photographer from entering the work site for a massive liquefied natural gas facility near Savannah, and we had to get that shot, and we had to get close to take a look; so we rented a 300-passenger tourist riverboat in Savannah and the three us (the captain, the photog and me) eased right up to the company dock and did our work.
I learned stealthiness when I melted into the background and listened to a Republican county commission chairman brag about “the things I have on tape from other county officials” to a Democratic women’s group. And that same night I learned perseverance by jumping onto the elevator right behind him, giving me 9 floors to get plenty of no comments. Secretly recorded tapes, it turned out. Search warrants and indictments followed.
I learned courage (with hesitation) when a photographer and I entered a blacks-only bar in rural Georgia in the 70s to ask how they felt about the community uproar over the fact that police were hunting for a black man suspected of killing elderly white women. It became very quiet as we eased into bar stools, and the man next to me said, “If you don’t leave now, we’re gonna kill you both and dump you out back.” Then he smiled. And we talked.
And I learned the pain of boredom spending three days outside Crestview, Florida waiting for dozens of chemical tank cars on an overturned train to blow up; they never did, which, all in all, was good. But boring.
Then came management, and now consulting, but those are stories for another day.
One thing I have learned after all this is you never stop learning.
And the man who has helped me continue to remember that is Conrad Fink, journalist and life-changer extraordinaire.
They call him Fink, the Finkster, Mr. Fink. A few times I have even heard him called Conrad.
He is a journalist’s journalist. A former foreign correspondent. A long career with the AP, doing time in New Delhi, London and points in between. And before all that, a Marine.
A career glimpse from a Fink Facebook post: “madame nhu, the dragon lady is dead, and i must share with you the most memorable quote of my career, which she gave me in saigon in june 1962. she had banned dancing in saigon, and i said to her, why? our soldiers come in from the field and seek relaxation in dancing. she: you americans have come to vietnam to dance with death. that, my finksters, made a story. fink”
Now he is an educator, though it’s certain he was doing his own brand of educating in the Marines and at AP.
He’s a professor of journalism at the University of Georgia, and teaches media management. Considering the state of many newspapers, he needs to be teaching not only students but the industry overall.
But the students are his immediate beneficiaries. They really like the Finkster, and have a unique rapport.
More than one student has gone to a UGA Halloween party dressed as Fink, complete with his very distinctive bushy eyebrows.
Right now Fink is at his farm in upstate New York state, dealing with prostate cancer.
His students and anyone else who knows him miss him terribly, and show it in their Facebook messages to him. A sample: ”You’ve been the most important person in my writing/journalism career. I’m sure that’s a sentiment many others share, but I figured I would voice it for the class.”
Other than being a terrific, lovable guy, why the unique outpouring?
Because students know they not only like the Finkster, they need the Finkster.
The industry is struggling, and these students are the ones who will play a significant role in determining the fate of journalism as we know it today.
In Fink’s class, they learn things they don’t at other universities. They take on real-world journalism projects. It is real life; it is problem solving. It is give and take, it is debate, not lecturing to a sleepy crowd.
Fink has invited me to visit with his media management class through the years, and each time I go it is an energizing experience and makes me proud of the profession. And it makes me worry, too, since I know what Fink’s students receive is not the norm at journalism schools around the country.
I learn when I am in Fink’s class, even though I am officially there to help others learn. Conrad helped remind me that we never stop learning.
Fink, work on your health this fall, and see you in the spring.
One final thought - Fink is now 80. Last year at 79, he decided he wanted to learn to skydive and did.
That tells you even more about the Finkster.
54 Minutes: The Life and Death of a Web Story in East Texas
Posted by jareetz in Digital, Industry, Newspapers, Social Media on June 8th, 2011

Law officers at site of reported mass grave
Texas lawmen closed the country roads and started scouring the dusty ground late in the still-blazing afternoon in an isolated spot an hour-plus northeast of Houston, long beyond where the pavement turns to the Pineywoods.
I got my first message at 4:07 p.m. Central time. It started: “POSSIBLE MAJOR STORY…” It came in all caps, the Jesus-type of the digital age of newspapers. (If you don’t have enough gray hair to know the phrase “Jesus type,” it’s type big enough to be used only for the Second Coming. In the old days, block wooden type. You can buy it today in antique stores or E-Bay.)
Three minutes later the web producer who messaged me had it on the site. I don’t know who broke it: the digital editor for The Cleveland Advocate or a Houston TV station. Seems to be simultaneously.
First report: 25-30 bodies, mostly children.
Let me stop here and give full disclosure: I work for the parent company, ASP Westward, L.P., which owns Houston Community Newspapers, comprised of 30-plus papers and web sites ringing Houston, including The Cleveland Advocate, a small-town newspaper northeast of Houston. They took the story and ran, as did others nationally who followed.
This is the story of those 54 minutes of adrenalin rush, starting with horror and dread, ending with, oh well, thank goodness.
Within 10 minutes after HCN published the story, MSN was linking to it off its home page, along with a bunch of other national web sites. The HCN piece was riding the Twitter wave. Drudge was blowing it out of the water, Jesus-type style. One of HCN’s competitors, The Houston Chronicle had a story quoting The Cleveland Advocate, never a fun thing to do in a competitive environment, but always the right thing to do. It’s good to be fair.
At 5:30 p.m. Central, The New York Times sent an e-newsletter, quoting Reuters, reporting authorities may have found up to 30 dismembered bodies at the site.
The web was going crazy. Every story I saw was properly qualifying it, waiting for confirmation and actual reports of bodies.
At 6:01 p.m. I got a message from the content producer with a link and these words: “Source – Psychic tips to mass grave.” That came from the Chronicle and HCN did the right thing and quoted the paper. It’s good to be fair.
Today there will be stories from all around asking these questions:
• What did police know that lead them to close off two roads and start such a search?
• Was there previous experience with this tipster that gave the report particular extra credence, and led the police to act?
• Was it just good law enforcement, following a very bizarre tip, but in keeping with today’s headlines?
• Will the tipster be charged with anything?
But it’s not all about the legalese involved and law enforcement.
From a journalistic standpoint, a few items to consider:
• Be cautious and remember to follow normal journalistic standards, as HCN did.
• Don’t let the break slip away; web audience can turn in seconds; the old wire service “deadline every minute” saying doesn’t apply; think in seconds; you may break the story one minute, and lose the web traffic a minute later with another media outlet’s update.
• The web is a great equalizer; one smart, speedy reporter can lead the field, topping large news organizations with many reporters.
• The same urgency applied editorially by newspaper companies to coverage like this must be applied to figuring out the business side of online; they made their money from print for literally hundreds of years; now they need to figure out business side of the web, quickly; HCN is applying the same sense of urgency on the business side; not all newspapers are.
• Be prepared; HCN was able to react quickly for several reasons; it has a small but scrappy and energized web team; it is in the midst of an enterprising reorg of the editorial team for its 30-plus Houston papers that will keep the content flowing for print, but focus efforts on online in an aggressive manner;
• Lastly, remember the information pipeline is wide open, 24/7, worldwide; all the time; use it or lose it.
Now, what’s the next story?
A real page-turner: best-read cities
Posted by jareetz in Digital, Industry, Newspapers, Technology on June 5th, 2011
Think for a moment: which U.S. cities would lead a “best-read” list of books, magazines and newspapers.
Amazon has pulled together its sales since Jan. 1 and come up with its own best-read list. Looking at cities over 100,000 population, the list is based on per capita sales for print and digital products from Amazon. Remember, this is just Amazon, and there are lots of other ways to purchase books, magazines and newspapers, online and in print.
But it’s still a fascinating list, if not definitive.
The winner? Cambridge, Mass., home of Harvard and MIT.
Alexandria, Va., in suburban D.C., is second, followed by three college towns rounding out the top five: Berkeley, Ann Arbor and Boulder.
Any real surprises on the list?
Well, maybe Miami. You generally don’t think of Miami as a reader’s haven. But figures don’t lie. Following Miami comes Salt Lake City, Gainesville, Fl., Seattle, Arlington, Va., Knoxville, Orlando, Pittsburgh and Washington, D.C., and Bellevue, Washington.
Rounding out the bottom five: Columbia, S.C., St. Louis, Cincinnatti, Portland and Atlanta.
Is survival in the cloud?
Posted by jareetz in Digital, Industry, Newspapers on October 19th, 2010
A decade ago I refereed a debate about the merits of copy editors on the 6th floor of a metro newspaper editing copy created by writers on the 8th floor of the same metro.
Granted, they were in different departments, and didn’t have the same background as their same-floor copy editors. But this big step would only be taken in an emergency, or in a copy crunch.
Great discussion by talented people, and a solution was reached that worked for all. The integrity of content was preserved. The expertise of talented copy editors was kept in play, and quality editing survived.
Some of those editors, but not many, are still in the business today, paying attention to words that matter and making sure every i is dotted and every t crossed. And every fact checked. And every addition error caught. And every slanderous statement eradicated.
It’s been a tough decade for the industry, but the true, career copy editor has felt as much or more pain as any editorial employee. Fewer editors, earlier deadlines so circulation can run longer routes - but then again, fewer stories to edit and fewer writers to correct.
The editor - copy editor, news editor, city editor - is the unheralded soul of a paper. They are nameless - to the public, anyway - experts. They are cherished by reporters who understand their role; they are dismissed by writers who want to take a shortcut, and get short-circuited by a good editor.
In that same 6th floor newsroom many years earlier I heard my city editor issue this plaintive wail: “Reetz, come up here and tell me why we ought to run this piece of s— in our newspaper.”
And I did, and we did.
Mellow, a few days later, he said, “don’t use the big words, write like people talk. Well, like smart people talk; not dumb people. It’s the best advice I can give you.”
Now, as papers seek ways to survive, there is no limit to the creativity of an industry trying to survive.
To one extreme, some papers outsource copy editing overseas, but there’s obviously quite a language gap in dealing with nuances of writing. More commonly, other papers outsource copy editing to other papers in their corporate chain. More are outsourcing page design to their corporate newspaper partners.
A newspaper hundreds of miles away from its sister paper may be designing and laying out the pages, paginating them, and sending to a printing plant at a third sister paper. Then, after making the digital route, they get trucked back for home delivery, all in a few hours between midnight and dawn.
Now, we get to the heart of it all, and the chance for economies, and ability to trim expenses and survive: centralized printing locations and centralized data center operations.
Centralized printing is such a no-brainer. Anybody who owned a weekly in the good old days used a job printer somewhere; USA Today, The New York Times and the Wall Street Journal have been using distributed press operations for decades.
Centralized data center operations finally started popping up in the newspaper industry a decade or so ago, usually to handle something “neutral” like business or circulation systems. But now they are proliferating, providing homes for editorial systems and web content management systems, all under one corporate roof.
And the vendors stand ready to take the next giant leap.
There was a time when a massive IT department with hundreds of employees was a sign of success. No more, especially on the web side of newspapers. Success can be driven by smaller numbers, with tight and integrated vendor relationships, all built around the cloud.
Cloud computing is amazingly simple, and has been around a long time, but just now moving into the newspaper industry as these financial times force innovation.
From a web perspective, it’s as basic as working with a top-notch vendor, who provides not only the software, but the software updates. Plus the data center, and the hosting. Plus the redundancy. Plus the bandwidth. Plus the help desk. Support desk. Development team. And whatever other services they want to add on, and you want to purchase.
It’s not for everyone, and if you have a challenging time with your supplier, you do have the issue of a lot of eggs in one basket. But it’d be the same if you were running it yourself. Not everything goes perfectly, even if you “think” you have “full control” internally.
If you’re interested in ways the industry is looking to survive, jump into the cloud, and read Ellie Behling’s analysis at emediavitals.com. She covers more bases with more depth and detail than I have done in this column.
Why do I care about cloud computing?
Maybe it will save a copy editor’s job, and the paper’s accuracy, all at the same time.
It’s a small world…..
Posted by jareetz in Digital, Industry, Newspapers, Radio, Social Media, Technology, Television on August 10th, 2010
In the Dark Ages - about two years ago - newspaper companies with a healthy stable of smaller to medium size properties felt like they had the ultimate insurance policy. Perceived remoteness.
“It’ll be years before Google, Yahoo and the rest discover us,” was the line of thought, as they watched the metros they owned struggle with competition from new digital information sources.
It was “years” before the big guys discovered the smaller players. About two, in fact.
So much for “perceived remoteness.” Like the song says, it really is a small, small world.
When the big guys looked, they saw “remote” markets that weren’t that remote. Maybe suburban towns and cities that lost their zoned editions - and news-gathering capabilities at the same time - in reactive cost-cutting efforts by the metros. Perhaps they were still served by a community newspaper that believed print would carry them to the next generation, not yet plugged in to the need to compete digitally.
They also found cities of good-size population, a couple hours’ drive from big metro areas. And they found these papers making money. So maybe this was a good market after all, right? “Bird’s nest on the ground,” as a buddy of mine says.
What happened? A bunch of hyper-local companies jumped right in. There were as many different formulas as there were companies.
None of them caught hold in a big way. But that was two years ago - remember, the Dark Ages.
Now AOL is making a run at it, pumping $50 million into a company called Patch Media. Out of the blue I got a cold call from a recruiter, scouring LinkedIn for editor/business types in my city - Atlanta - where they will be rolling out many sites soon.
Clear from the beginning that I was happy and quiet busy work-wise, we nonetheless talked about their approach - in case I knew anyone (and I did, and passed along names).
Just like any good community newspaper, their staffers will live in the community they cover and be part of that community. They clearly understand that connection.
Their people will work hard, pound the pavement, file from coffee shops wth free Internet service and generally act like community newspaper employees. It won’t be easy.
You can find debate in several areas about whether Patch is just really efficient or runs a sweatshop. But when you run the sweatshop claim up against the newspaper industry - never been known for short hours and great pay - it becomes an academic debate.
There are plenty of out-of-work newspaper-types signing on, and good for them if that’s what they want.
This year Patch plans to launch “hundreds” of local web sites. The $50 million in expansion cash can be chewed up pretty quickly across a national network.
Bu regardless of whether Patch succeeds or not - and they seem to have a better shot than most that have come before - this ought to be one more of many, many shots fired across the bow of newspapers who think they don’t have to worry about that pesky ol’ web site.
Because Patch is not alone out there. Look for more on local from Yahoo! this year. Two years ago - Dark Ages again - who would have thought Yahoo! would be publishing a hard copy book - called “The Yahoo! Style Guide”? When you’re writing for the web, will you buy the Yahoo! book or AP book?
What will small and medium-sized newspapers do, faced with this bothersome development in an already troubling time?
Please don’t do what your metro kin did and wait for the bad times to pass.
And don’t blame AOL and Patch and the other local news wannabees. They see a market that they think is underserved digitally, so here they come. It’s called free enterprise.
Most smaller to medium-size newspapers still have a strong hand. They are profitable, respected in their communities, have the reporting resources and knowledge in place, not to mention outstanding local ad sales capabilities.
But are those papers paying attention to digital, focusing on their web sites, looking to grow them and increase revenue? Many are doing just that, and there are some tremendous web operations and products in medium and small markets.
In those markets, a tip of the pressman’s folding newsprint hat to the local newspaper.
In other markets, where the web site is of little interest or attention, don’t fret.
Soon, there will be a nice, community-focused web site in your market, either from a suddenly-alert newspaper or other media outlet. Or from someone like Patch.
Because it’s a small world after all.
A rock for the ages
Posted by jareetz in Digital, Industry, Newspapers on July 8th, 2010
My dad’s ‘61 Ford - big, hulking, white with four doors, plenty of chrome and a blue cloth interior - was backed up, rear-end to the one-car garage, as night fell, ready for a running start before dawn the next day.
It was the one day of the year that the car was backed into the driveway. The one day.
It was the day we rousted up out of bed before dawn, sensed the dew on the ground in the soft morning chill, knowing the grass would be crackling and sizzling before high noon in East Texas, and it was high time to get out of town.
Sleepwalking through preparation, I marveled that my dad was so alert, fitting the metal ice chest into the truck, emptying ice cube trays into it to keep the milk chilled, and the grapes, too. Always green grapes. A food box was packed in the trunk, plus suitcases, and assorted other items.
And two pillows for the backseat, so my sister and I could immediately go back to sleep as soon as we cleared the driveway and headed up the hill, to adventure.
Sometime on the second day of the road trip, after crossing the vastness of Texas, feeling the hot dust washing over you like a wave at the beach, it came into view.
Shiprock, New Mexico.
It’s in the Four Corners area, a place of mystical proportions, strange names, legends and mysteries…and always the gateway for whatever Western swing the Reetz family was embarking on that year. Sometimes we went east from Texas, driving to D.C., Niagara Falls, civilized places like that. But it seems more trips were headed West, and Shiprock always loomed as the point where the adventure began.
Sometimes we ended up on the Snake River, sometimes at Mount Rushmore or Yellowstone, or in California, Colorado, Nevada or Arizona. But always beating it down the road, green grapes, half-chilled milk and slushy water sloshing around in the tin cooler. It was nice when the ice ran out; that meant sweet canned milk for my morning cereal on the road.
Shiprock became a place of familiarity, a beacon to the West.
So when I left the cozy environs of a corporate culture a couple years ago, started out on my own and began to build a media consulting business, I needed something to guide me, something to help show the way. Shiprock.
In Navajo history and culture it is a sacred spot, a “winged rock” that the Navajo rode to escape attack in a distant land. It gave them new life and security.
As it did for me.
Once before, I struck out on my own, buying a weekly newspaper in East Texas, but that was decades ago and the fire was in the belly. Was it still there? It never goes out.
Once a colleague said, “I like xxx consulting firm because I pay them and they write a report that says whatever I want it to say.”
Was that what I was going to be as a consultant? I’d hate it.
And what a waste. Don’t you hire consultants - experts - to provide a fresh perspective, to provide needed and missing expertise, to get things done?
Yes, most businesses do.
For the last two years I have worked with several wonderful major clients and never has anyone said “here’s what we want you to say.” Instead, it’s always, “here’s the problem, what do you think?”
It’s a great feeling working with people who want not just advice, but action, who embrace you as a team member and value your expertise.
It’s not a job for everyone, and many frankly could not do it. You cultivate relationships, you must stay at the top of your game in your industry, you know the vendors even better than before, and you thought you already knew them well. Everything is built around what you deliver and the value you add, not what your PowerPoint slides promise.
It’s always about what you deliver, and shouldn’t it always be that way? Because, after all, that’s what life is about. Not what you say you will do, but what you do.
If you’re out West, pass by Shiprock. Maybe it’ll move you, too.
Struggling with the buffalo
Posted by jareetz in Digital, Industry, Newspapers on March 23rd, 2010
I punched in the number of my Texas publisher/friend and started talking before he could reply to my ring. He interrupted my jabbering with words I have never heard before.
“John, I’m at the slaughterhouse and having trouble getting this buffalo inside. It’s not going well. Got to call you back.”
Was Dan speaking in code? Was it a metaphor for the newspaper industry, which over the last few years has spilled lots of blood, and many more tears, yet the old buffalo still refuses to go quietly into that dark night, aka “slaughterhouse.”
Nah, it’s Dan and he’s not a code-talker. He’s direct. He WAS actually at the slaughterhouse, and he WAS struggling with a buffalo.
“They hear the noises, they smell the blood and they just don’t want to go inside,” he said the next day. Well, I would guess not.
I’ve stayed at Dan and Susan’s ranch many times, having the honor of occupying The Man House, his guest house that sits hard up against the fence-line, with Longhorns to this side, horses and donkeys the other direction. We’ve drained a bottle of whiskey or two, talking about the industry on more than one quiet ranch evening, seen lots of things, talked about even more.
But I’d never seen a buffalo there.
“Well, it was my buddy’s buffalo,” he told me the next day. “Now that I’m a retired publisher once again, I can just get up and go and do stuff like this again.”
And that’s the whole point of this column.
Dan Savage, interim publisher of the Waco Tribune-Herald for the last eight months, is interim publisher no more. Call him “former.” For the second time.
Dan retired in 2005 as publisher of The Trib, but came back last summer when new local owners Clifton and Gordon Robinson bought the paper from Cox Enterprises. Dan’s last column explains it all. How he and the Robinsons formed a tight friendship. How the paper prospered while others floundered.
An editorial the same day as his last column thanked Dan for all he has done for the community and the paper, during his two terms of duty.
And I thank him, too. He brought me on board to help build a new Web site and transition off the old Cox infrastructure. It was a pleasure and honor to work with Dan and his management team, to get to know the Robinsons and to be there as a paper bucked all the trends in today’s industry - making money, hiring reporters, growing circulation.
The Trib remains a closely held story. They don’t write press releases about how great they are. They just get it done.
There’s a phrase in Texas about braggarts and politicians who talk and don’t produce: ”all hat and no cattle.”
Dan’s got the hat and the cattle. And the boots, too.
What does he do now? “Do what I do best,” he says. “Be a rancher and fix motorcycles.”
Who says newspapers can’t move quickly?
Posted by jareetz in Digital, Industry, Newspapers, Technology on February 3rd, 2010
Well, me.
And, most likely, you.
“We’re like a battleship; it takes a long time to change direction,” a senior newspaper exec told me decades ago, trying to calm my impatience with the pace of a large project. “But when we change course, we’ve got awesome firepower.”
Well, the firepower is greatly diminished, and the great, gray battleships are finding it harder to fight off pesky opponents circling them.
Speedy decisions and rapid implementation are essential to survival.
As most newspaper companies come out of two years of cost-cutting, is the industry alive with a thousand new strategies and ideas, or are the budgets being perused for just another round of cost-cutting since ideas and speed are in short supply?
“Every day I read Romenesko,” another industry friend told me recently. “and it’s the same thing from a year ago. Is anybody moving forward with any kind of speed, doing anything?”
Yes.
In the middle of the country, in the heart of Texas, there is a paper that is bucking that creaky, go-slow mentality at a time when it is essential for the industry to change, and change rapidly.
They are not a battleship; they are more like a PT boat.
Six months ago the Waco Tribune-Herald, formerly a Cox Newspapers paper, was sold to local owners, Robinson Media Company (Clifton Robinson and Gordon Robinson).
A lot has changed; no, everything has changed. But you haven’t heard much about it.
Contrary to what most of you likely think about Texans (and I am one), they are sometimes prone to understatement, and avoid bragging. (Anyway, like they say, it ain’t bragging if it’s true.)
There’s not a lot of industry talk about what’s going on at the Trib, and that’s just fine with the folks at the paper.
Their audience is their community; not those covering the newspaper industry’s woes. They’re not trying to please Wall Street; they’re trying to please Main Street.
Since the sale, circulation has steadily increased, ad revenue is growing, there is a re-emphasis on local news. And new reporters are being hired. Tell me how many newspapers are creating and filling new reporter positions?
Waco is.
And, incredibly, Waco has launched a brand new Web site - from ground zero (no contracts or vendors finalized) less than four months ago - to a clean, sharp, snappy Web presence today.
Take a look: www.wacotrib.com.
Now that the site is launched, Phase Two additions are under way now; Phase Three is coming.
What is even more remarkable here is that, prior to the sale, Waco’s Web presence was delivered to a great degree on a platter by COXnet, a group I ran as General Manager until it dissolved as Cox sold nine of its daily papers. Not always did the papers want everything on the platter, because some strategies were centralized and everyone participated. But for the most part they didn’t have to worry about vetting, and running, hosting, infrastructure, content management system, classified vendors, product development and everything that is not obvious to the public but makes up the Web site.
Under the old structure, they had the keys to the car, and produced a great site, sold advertising and were strong in their community. But they never got to leave the driveway with the car.
Now, they’ve not only got the keys, but they’re ripping up and down the highway, own their site, don’t have any ties - and that can be good or bad - to a mother ship.
As the day for launch came close, there was a feeling of the importance of the moment. For 33 years, Cox owned the Waco paper.
Ecstatic about the new ownership and management and what has been done for the paper, there was still a sense of this is a big deal, and the Web change is the final cutting of the cord to Cox.
Former publisher Dan Savage, who came out of retirement to work with the Robinsons to create a community-centric Trib, talked about that in an editorial board meeting. He talked of how monumental it was for the paper, its people and the city.
I relate to Dan’s view: I ran the COXnet group, and then I came in to lead the Waco Web transition project. There is irony there - working for years to knit www.wacotrib.com into the old infrastructure. Then working to break those ties and set them on their way.
What can your newspaper achieve in 94 days?
Take a look at the Trib and see what they did. Spend some time looking around. The site deserves your focus.
But I bet many of you wonder why it worked in Waco, while much of the industry seems to be stuck in neutral.
That’s in my next blog.